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Customer Service Associate (French) H/F

Infos clés

Référence :
LPT20
Fonction :
Employé administratif / Télévente / télémarketing
Secteur d'activité :
Relation clients / Centre d'appels
Localisation :
Lisbonne ou Porto (Portugal)
Type de contrat :
CDI / Temps plein
Date de début :
24/09/2018
Niveau :
Bac/Bac+1
Rémunération :
moins de 20000 € / an
Nombre de postes à pourvoir
20
 

L'entreprise

Olivia Buhlmann
Groupe : Olivia Buhlmann

We know that living and working abroad can be both challenging and rewarding - our whole team made the same decision to experience life abroad. Let us be your personal advisor and help you manage this important and gratifying next step. Our motivation is to connect with people from all over the world and help them find the right job by connecting them with our extensive international client portfolio. If you are Motivated - Passionate - and International, contact us and #makethebluexperience.

Le poste

La mission :

The Job.

Your mission is to support clients' activities by offering world-class service to their customers. You will work on projects of top prestigious and worldwide brands.
- Answer incoming queries from customers
- Identify issues and provide solutions
- Ensure high level of customer satisfaction
- Record data in the CRM system
- Ad-hoc support
- Be a team player and participate in the success of the team and project

Le profil :

- You have a native level of French. Good level of English is a big plus.
- You are motivated, reliable and committed in your work
- Customer service and quality is part of you
- You have a drive for excellence and professionalism
- You have excellent communication skills
- You are a real team player and willing to work with many other nationalities

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